►Introduction: Along with the rapid development of the hotel and tourism market in Vietnam, hotel management is considered as a job with attractive income, a good working environment and great demand for labor force.

Participating in the International Hotel Care course at MISSKILLJOB, students will be provided with in-depth skills and knowledge about hotel care, how to satisfy the most demanding guests, as well as how to arrange, manage working time, etc. The course is taught by lecturers - experts with rich knowledge and practical experience in the field of international hotel care, helping students completely believe in managing and organizing hotel activities effectively after the course.

COURSE INFORMATION

Course content includes the following contents:

• Overview of accommodation and cuisine facilities of restaurants and hotels (characteristics, classification of accommodation types, services ...)
• Administration of accommodation facilities and infrastructure
• Reception and basic skills of professional receptionist (Reservation; Procedures for receiving accommodations and guest registration; Customer services during the stay; Payment of guests’ cost and cashiers; Marketing and sales at the reception department, etc.)
• Skill of table (Sorting menus and drinks, spreading and arranging towels, writing orders, serving parties, drinks, etc.)
• Basic operations of the hotel room department (checking rooms, techniques and cleaning jobs, manipulating beds, cleaning on all kinds of materials, the process of delivering and receiving laundry, shifting hand-over, etc.)
• Practice using hotel restaurant management software.
• Practice in hotel restaurant

PARTICIPANTS

• Business owners, executive directors, managers of departments, chiefs and shift-leaders working at hotels.
• Student of hotel-tourism major.
• Those love hotel-tourism desire to become a professional hotel manager.